Location :London, Remote
The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our peoples skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
The primary role of the ServiceNow Technical Consultant is to work closely with customers to review their technical requirements, propose solutions to business problems and then deliver the chosen design.
Responsibilities:
Attending functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.
Customer engagement to address the technical solution, including challenging and validating customer requirements.
Providing creative solutions to resolve business problems, technology issues, process and people challenges.
Supporting the Pre-Sales and Delivery teams to validate and help deliver client presentations, workshops, proof of concept designs and responses to technical and business enquiries.
Hands-on technical delivery of the ServiceNow solutions, from development through to testing and implementation.
Excellent verbal and written communication skills required.
Sharing best practices and knowledge.
Qualifications, skills and experience:
Required
3+ years of software implementation experience in either a development or consulting role.
Knowledge of IT and Enterprise Service Management or any large enterprise SaaS solution.
Expertise and experience with ServiceNow
Must have legal authorisation to work in the UK.
Desirable but not required:
ServiceNow experience in the areas of ITSM, SPM, ITOM, CSM, HR or IRM products are highly desirable
ServiceNow Certifications in all areas are highly desirable.
Expertise with scripting languages such as PERL, JavaScript, Python, and Shell.
Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial.
We Care About Our Employees' Happiness By providing:
Pension Scheme - contributions matched up to 10%
Private medical Cover
Income Protection
Life Assurance
25 days paid leave + National Holidays
Flex benefits program
Essential Criteria
Most of our clients are UK Public Sector and Defence so require Security Clearance. In order to qualify for Security Clearance, you must have lived and worked in the UK for at least the last 5 years. If you are unable to meet this criteria, we cannot progress your application.
EEO / Diversity statement As a Disability Confident employer, our aim is to ensure that disabled applicants who meet the minimum criteria for this position will be offered an interview. The data is only used for the purpose of providing additional support at interview. If this is applicable to you, please ensure you answer Yes to the question regarding disability included in the application form for our awareness.
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