Full-time | Office-based
Join Flowtech as a Sales Support Executive and play a key role in supporting customer relationships and driving branch sales performance.
Based in our Skelmersdale branch, this role is ideal for someone who enjoys working in a fast-paced commercial environment, managing customer enquiries, processing orders, and supporting internal sales activity.
If you’re organised, proactive, and enjoy delivering excellent customer service while working closely with a sales team, we’d love to hear from you.
Why Join Flowtech?
* Opportunity to play a key role within a high-performing branch team
* Be part of a well-established engineering business with over 40 years of industry expertise
* Support customers across a wide range of industrial and engineering sectors
* Work in a collaborative and supportive team environment
* Opportunity to develop your experience in internal sales and commercial operations
About Flowtech
Flowtech is a leading specialist in hydraulics, pneumatics, and process engineering solutions across the UK, Ireland, and the Benelux region.
With over 40 years of experience, we supply a comprehensive range of products from more than 2,300 brands and supplier partners. Our reputation is built on engineering excellence, product availability, and operational efficiency.
The Role
As a Sales Support Executive, you will play an important role in the efficient and professional handling of customer enquiries within your region. You’ll support internal sales activity by processing orders, preparing quotations, and helping maintain strong customer relationships while contributing to branch sales performance.
Key Responsibilities
* Managing and processing customer orders accurately and efficiently
* Acting as a first point of contact for customer enquiries via phone, email, and digital channels
* Preparing quotations and following up to support sales conversion
* Supporting upselling and cross-selling opportunities with existing customers
* Providing administrative and operational support to the Regional Key Account Manager
* Escalating complex enquiries when required to the Branch Manager or Key Account Manager
* Maintaining accurate records within CRM and order management systems
* Coordinating with internal teams regarding stock availability and order fulfilment
* Contributing to branch sales targets and customer satisfaction
What We’re Looking For
* Strong attention to detail and accuracy
* Excellent organisational and time management skills
* A customer-focused mindset with a professional and positive approach
* Strong communication skills and confident telephone manner
* Ability to manage multiple enquiries and tasks in a busy environment
* Dependability and integrity when handling customer information
* Experience in sales support, internal sales, sales administration, or customer service
* Commercial awareness and understanding of sales processes
* A proactive approach to supporting customers and identifying opportunities
* Ability to build strong working relationships internally and externally
This Role Would Suit Someone Who
* Enjoys working in a busy internal sales or customer support environment
* Likes building long-term relationships with customers
* Is highly organised and comfortable managing multiple enquiries at once
* Wants to build their career within sales, engineering distribution, or commercial operations
Apply Today
If you are organised, commercially aware, and motivated to support sales growth within a busy branch environment, apply today to join Flowtech in Skelmersdale.
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All applications will be processed through Discovery, the retained managing consultants. Due to high volumes of applications, only those successful on application will be contacted regarding interviews.
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