Customer Service Advisor (Part-Time)
Brighton
£13,988 per annum
⏰ Monday-Friday, 10:30am-2:30pm or 10am - 2pm (20 hours per week)
Are you a great listener who enjoys helping people?
We're looking for a part time Customer Service Advisor to join a busy customer support team. You'll be the first point of contact for customers, handling inbound calls, resolving queries, and providing excellent service on every interaction.
Please note: Full-time attendance will be required for the first 3 weeks to complete training.
What You'll Do
Handle inbound customer enquiries
Resolve queries and provide account support
Take ownership of customer issues through to resolution
Identify opportunities to improve processes
Work collaboratively with colleagues across the business
What We're Looking For
Strong customer service and communication skills
A positive, problem-solving approach
Excellent attention to detail
Ability to work independently and as part of a team
Confident using Microsoft Office and Outlook
Previous customer service experience preferred
If you're passionate about delivering great customer service and want a part-time role that makes a difference, we'd love to hear from you, apply today for an immediate interview.
Brook Street NMR is acting as an Employment Business in relation to this vacancy