Overview
Field Service Manager, Imaging Systems – Birmingham, Wolverhampton, Walsall, West Bromwich and the West Midlands.
Compensation & Benefits
* Basic Salary £60,000 to £70,000
* Car Allowance
* Pension Scheme
* Healthcare
* Excellent Benefits Package
About the Company
* Well respected supplier of sophisticated imaging systems
* Part of a truly multi‑national blue‑chip technology group with representation in over 150 countries
* Committed to research and development, remaining a market leader in the industry
* Core values: product innovation, excellent customer service and good people
Role
The market leader seeks a commercially astute Field Service Manager to lead and grow a team of Field Service Engineers, build key customer relationships and drive operational excellence.
Responsibilities
* Manage a team of Field Service Engineers
* Build and nurture relationships with key customers
* Attend meetings regularly and provide customer care
* Ensure delivery of KPI’s set out in SLA’s: resource utilisation, PPM delivery, team and customer satisfaction
* Deliver financial results within set budgets
Qualifications
* Experience as a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader
* Experience managing Service Engineers from high‑technology capital equipment sectors (laboratory, medical, security, print press, defence, radar, etc.)
* Commercial skills and business flair
* Ability to foster key customer relationships
* Skill in supporting and motivating a field service team to develop new revenue streams and increase market share across a broad product portfolio of cutting‑edge technology solutions
Application
This vacancy is being advertised by TRS Consulting Services Limited, an employment agency.
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