Admissions Administrative Assistant x3
Location Wolverhampton Campus Faculty/Department Registry Contract Type Permanent Salary £25,249 - £26,093 pa Closing Date 21/10/2025 Job Reference 14572 Documents
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Admissions Administrative Assistant x3
The University of Wolverhampton is seeking to appoint proactive and detail-oriented Admissions Administrative Assistants to support the delivery of a high-quality, efficient, and applicant-focused admissions service.
These roles have been created in response to the University’s significant growth in Transnational Education (TNE) and UK-based partnerships. As application volumes increase across collaborative programmes, these posts will provide essential administrative support to ensure the Admissions team can continue to deliver timely, accurate, and consistent service to all applicants.
You will play a key role in supporting the day-to-day operations of the Admissions team, including processing applications, maintaining accurate records, and ensuring applicant-facing systems and communications are up to date.
What You’ll Be Doing
2. Processing applications in line with published entry criteria and internal procedures.
3. Maintaining accurate applicant records using systems such as SITS, Enrol, and CRM.
4. Monitoring and responding to inbox queries and help desk tickets.
5. Creating and maintaining live web links and supporting basic web amendments.
6. Assisting with interview scheduling and applicant communications.
7. Chasing outstanding portfolio assessments and updating records.
8. Reviewing approval links across faculty areas to support decision-making workflows.
9. Supporting the team during peak periods such as confirmation, clearing and enrolment.
What We’re Looking For
10. GCSEs or equivalent qualifications, including English and Maths.
11. Experience in an administrative role.
12. Strong attention to detail and ability to manage multiple tasks efficiently.
13. Good IT skills, including Microsoft Office and web-based systems.
14. Clear communication skills and a proactive, team-oriented approach.
15. Willingness to learn new systems and processes (training provided).
Why Join Us?
This is an exciting opportunity to join a supportive and collaborative team at a time of strategic growth. You’ll play a vital role in helping the University deliver a consistent and applicant-focused admissions experience, particularly across our expanding TNE and partnership portfolio.
We are proud to be the University of Opportunity, committed to widening participation, transforming lives through education, and fostering an inclusive and supportive environment for both students and staff.
Additional Information
16. We reserve the right to close this advert early should sufficient applications be received.
17. Applications are assessed against the criteria set out in the Job Description and Person Specification. Please ensure your application is crafted accordingly.
Staff Benefits
Subject to successful completion of the 12 months probationary period, you may be eligible to choose from a number of benefits during the Appointment, subject to any rules applicable to the relevant benefit (as amended from time to time). Further details of these benefits are available on the intranet.
We believe employees should be recognised for their hard work and contribution to the University's growth and success and offer an attractive range of competitive benefits to all staff:
Your Benefits:
18. Competitive salaries
19. Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
20. Long Service Recognition - £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
21. Free Will Writing Service - Complimentary will drafting for employees and their partners.
22. IT & Mobile Discounts - EE Perk (20% off for family &
23. friends) & software discounts.
Supporting Your Health & Wellbeing
24. Wellbeing and Mental Health Support - 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
25. Gym memberships discounts
26. Eyecare Support - Free eVoucher for eye tests and glasses contribution.
27. Flu Vouchers - Free flu vaccinations for staff.
28. Paycare Health Benefit Plan - Covers optical, dental, physiotherapy, and personal accident insurance.
29. Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.
Valuing You:
30. Generous Annual Leave (see table below)
31. Flexible & Agile Working - Flexible and Hybrid working arrangements.
32. Free On-site Parking - available across campuses
33. Cycle Benefits Scheme - Save up to 42% on a bike & accessories via salary sacrifice.
34. Employee Discounts - Savings on groceries, fashion, and entertainment.
35. Travel Discounts - Up to 10% off holidays through Sodexo Circles.
Training and Development
36. Staff Network and Inclusion - Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
37. Library Access - Staff have access to books and resources at our onsite libraries.
38. Staff Scholarship Scheme - Funding for part-time higher education, up to PhD level
39. Leadership and Management Development - Access to training opportunities to support you with advancing in your career.
The University of Opportunity for Students and Staff
As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges)