Job Details
Salary: Competitive
Hours: Full Time – 4 Days on / 4 Days Off
Location: VHQ
Contract: Permanent
Closing Date: 3rd July 2025
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
Join our team of forward-thinkers who approach the world with a different lens. We value individuals who are vocal about driving positive change and are willing to dive into both big and small tasks. If you're ready to take your career to new heights, this opportunity is for you.
In a nutshell
The Coordinator – Hotel & Travel is an integral part of the Crew Logistic team working within Operations, helping to facilitate our Pilots & Crew with hotel, travel and transportation bookings and associated arrangements. You will help to provide a seamless service, allowing our crew to concentrate on the most important part of their job, to delight our customers!
Day to day
Although the below list is not exhaustive, these are the main duties that will be undertaken by the coordinator:
Ensuring that all Crew Hotel & Travel arrangements/requirements are processed and managed in a timely and most cost-effective manner.
The monitoring and, if required, manual payment provision of Crew subsistence allowances.
The accurate and efficient administration of Crew Cards, Car Park passes, supplier invoices, supplementary & variable payments.
Effective communication with pilots and cabin crew as well as with Pre-Ops and Crewing to ensure confirmations, additions or amendments are dealt with appropriately and effectively
About you
We’re seeking somebody who is highly customer oriented, with a passion for delivering an excellent service. You’ll be a great organiser, with an eye for detail. If this sounds like you and you have the below qualities /experience, we think you would love this role!
* Working knowledge of Virgin Atlantic systems (including Aims & Air4)and GDS booking systems an advantage
* Confident user of Excel, Word, Teams and SharePoint essential, and other O365 tools (e.g. OneNote, PowerPoint, Power BI, Power Automate) an advantage
* Excellent organisation, planning, communication and influencing skills with diverse stakeholders at all levels
* Cost-conscious mindset, with a persuasive approach to ensuring best value for money decisions are made
* Meticulous attention to detail
* Independent style of working, with the ability to structure and prioritise own workload without supervision as well as working within a team
* Flexible approach to a consistently changing operation & priorities, with the ability to switch from one task to another confidently under pressure or to tight deadlines
* Aptitude for logistical problem solving
Our recipe for leadership
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here
Be yourself
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.
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