Doyouhaveabackgroundcollectingdebtorworkinginacallcentreorhaveexperiencewithintelesales?Doyouwanttoworkinabusyenvironmentwhichissupportive,challengingandnurturingwhichexposesyoutolotsoftraining?Ifso,thenthisisthejobforyou! Benefits: Uncappedmonthlycommission(onaverage£250permonth)! 33daysholidayincludingbankholidays LifeInsurance PensionContributionsof3%after3months Dedicatedtrainingprogrammewithongoingsupport OurclientareUKleaderswithindebtresolution.Theyareaclose-knit,friendlybusinesswhereyourenotjustanumber!Youwillbeworkingwithateamtodeliverexceptionalcustomerservicetotheircustomerswhoareinarrearswiththeirutilitybills.Youwillbeworkingcloselywithcustomerstohelpthemresolvetheirutilitydebtbywalkingthemthroughtheiroptionswithempathyandunderstanding.Thisisininboundandoutboundcustomeroperativerolewhereyouwillbecustomerfacing,helpingtoassisttheirclientsandtheircustomerstofindtherightsolutiontomanagetheiroutstandingutilitybillsandarrears.Youwillalsoassistourclientsagentsinthefieldsetupandagreepaymentplansandprocesspaymentsfromcustomers. Skills&Experience: Ifyouhaveworkedwithincreditcontrol,callcentres,telesalesorcoldcallingthenwewanttohearfromyou Youmustbeorganisedandbeabletoprioritiseworkloads Itsimportantthatyoucanexpressempathywithcustomerswhilstalsobeingabletoleadtheconversationtogetthedebtresolved Youmustberesilientandbetenacious Proventrackrecordofworkingtowardstargetsadachievingthem OtherInformation: NoCCJs,IVAsorbankruptcies MustbewillingtoundergoaDBScheck HoursareMondayFriday 8.00am-4.30pm 9:00amto5.30pm 9.30amto6.00pm Theseareonarotatingshiftpattern Thisroleisintheofficefulltime £25,396.80plusanuncappedbonus(whichonaverageisbeingpaidoutataround£250eachmonth)