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Service coordinator

Guildford
Rapiscan Systems
Service coordinator
Posted: 27 October
Offer description

Company: Rapiscan Systems

Rapiscan Systems, part of OSI Systems, delivers advanced X-ray scanning solutions to secure borders, ports, and high-risk facilities worldwide.

Role: German-speaking Service Coordinator
Coordinate daily field service operations across EMEA, manage service tasks in D365, liaise with internal teams and distributors, and ensure smooth delivery of customer support.

Key Tasks:

* Schedule engineering jobs and maintenance
* Handle service orders, quotations, and invoicing
* Communicate with call centres and internal stakeholders
* Track KPIs and support process improvements

Requirements:

* 35 years experience in service coordination
* Fluent in German and English
* Skilled in D365, Microsoft Office, and CRM
* Strong organisational and communication skills

Why Join Us?
Make a global impact in a fast-paced, innovative environment with opportunities for growth and development.


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