Internal Communications Manager
Driver and Vehicle Standards Agency
Apply before 11:55 pm on Sunday 11th January 2026
📍 Location: Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea (Hybrid)
💷 Salary: £35,663 - A Civil Service Pension with an employer contribution of 28.97%
🕒 Contract Type: Fixed Term – Flexible working, Full-time, Job share, Part-time
Available positions: 2
The successful candidate will be responsible for managing day to day internal communications so that colleagues are informed about, understand, and engage in delivering DVSA’s strategic goals and objectives, while supporting organisational and cultural change.
They will work in partnership with directors, corporate senior leaders, colleagues in communications, and in the wider agency to deliver campaigns, announcements and ‘business as usual’ communications.
The role supports the planning and sharing of internal communications to DVSA’s colleagues, around 80% of which work on the frontline and are geographically dispersed across the country.
Top Responsibilities
* Working closely with internal stakeholders to identify communications objectives, and design and develop effective, evidence based, internal communications plans, campaigns and messages.
* Using channels with a focus on building engagement and encouraging two way or multi-way communication and conversations.
* Developing and producing online communications content such as articles and blogs, and supporting the running events; both face to face to face and virtual.
* Developing, producing and presenting evaluation of internal communications.
* Demonstrating leadership by providing guidance to colleagues to support the delivery of objectives.
* Managing and engaging with honesty and integrity, and upholding the reputation of the Agency, Department and Civil Service.
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
About you
To be successful in this role you will need to have the following experience:
* Experience of working closely with a range of stakeholders, able to influence, persuade and develop stakeholder relationships.
* Able to work with business to agree SMART communications objectives and evidenced-based key performance indicators where possible.
* Experience of working in a communications team (for example – internal communications, digital communications, external communications or press office).
* Experienced in offering internal communications advice to colleagues and managing communications activities, delivering agreed activity on time and to budget.
* Understanding of the importance of developing communications objectives and measuring the effectiveness of internal communications.
* Understanding of audience segmentation and targeting messages appropriately.
* Excellent written and spoken communications skills, including experience of creative writing, writing in plain English and to a style guide and writing for digital channels.
* Ability to work to deadlines on multiple topics and manage conflicting priorities.
Qualifications
* Professional qualification in communications eg CIM, CIPR, NCTJ, IOIC or willingness to
work towards.
How to Apply
👉 Read the full job description and apply using the link provided.
This vacancy closes at 23:55 on Sunday 11th January 2025