Make a difference in your community. Start someone’s recovery journey with a warm welcome. We are looking for a friendly, compassionate, and reliable Volunteer Meet & Greet Worker to join our substance misuse service. This role is vital in creating a safe and supportive first point of contact for individuals accessing our service, helping them feel welcomed, respected, and encouraged. What We’re Looking For Good communication and interpersonal skills A friendly, approachable, and empathetic manner Reliability and commitment to volunteering Respect for confidentiality and professional boundaries An interest in supporting people affected by substance misuse What You’ll Gain Valuable experience within health and social care services Opportunities to develop communication and support skills Ongoing training and support from our team A chance to make a meaningful impact in people’s recovery journeys Volunteer references and personal development opportunities Join us and help create a welcoming space where positive change can begin. Provide a warm and non-judgemental welcome to service users and visitors Support individuals as they arrive for appointments or drop-in sessions Help maintain a calm, safe, and inclusive reception/waiting area Signpost individuals to the appropriate staff or services Offer reassurance and a listening ear where appropriate Assist staff with light administrative or engagement tasks (if required) Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users. Most of our volunteer opportunities don’t need any special qualifications. We’ll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people. Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don’t need to have personal experience of drug and alcohol recovery to get involved Training Dates: Attendance on training dates is an essential part for the volunteer role, please check training dates and your availability to attend all training sessions, all training is QLS accredited. Mandatory: Volunteer induction training P1 14 th July 2026 and P2: 15 th July 2026 10am-4pm Mandatory: Boundaries/Confidentiality training 24 th July 2026 10am-4pm Required: Drug awareness training 24 th July 2026 10am-3pm Required: Harm reduction training 28 th July 2026 10am-3pm Required: Alcohol awareness training 29 th July 2026 10am-3pm 22/6/2026 Paddy Smith | Paddy.Smith@cgl.org.uk | 07786 555 290 Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.