A leading infrastructure and communications solutions provider is looking for a skilled IT Technician to support and maintain internal IT systems, hardware, and software. This is a fantastic opportunity for an experienced first-line support professional ready to take ownership of key technical duties in a fast-paced environment. To be considered for the role, you’ll require the following essentials: IT qualification (e.g. Degree, HND, CompTIA) Minimum 1 year in a support role (helpdesk, technician, 1st line support) Strong experience with Windows 10/11, Microsoft 365, Intune, Active Directory Knowledge of software distribution, HP hardware, backup systems Familiarity with Hyper-V, VPNs, Linux, AAD/Entra ID, Cisco networking UK driving licence and willingness to travel nationwide if required Within this position, you’ll also be: Provide 1st line IT support for users, printers, mobile devices, and IP phones Apply security patches, antivirus updates, and carry out malware remediation Monitor and resolve backup system alerts and maintain asset registers Assist with licence renewals, warranties, and routine IT maintenance Liaise with external vendors and suppliers to resolve technical issues Maintain documentation across all systems and IT processes Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available -