IT Support Analyst
Location: Fife
Salary: 30,000- 35,000 per annum + up to 15% non-contractual bonus
Working Arrangements: 4 days on site, 1 day from home - 14:00 finish on a Friday.
About the Company
We are working with a highly successful business in Fife, with around 100 users across desktops and terminals. The IT team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects.
Role Overview
We are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems, and contribute to projects that drive operational efficiency. This is a hands‑on role ideal for someone who enjoys problem‑solving, supporting users, and working across different IT platforms.
Key Responsibilities
* Provide day-to-day IT support for approximately 100 users (desktop and terminals)
* Manage user accounts, permissions, and access across systems
* Support Office applications and ERP systems, including troubleshooting and user guidance
* Run ad hoc data queries and assist with reporting
* Assist with IT projects and initiatives as required
* Collaborate closely with IT Manager and other stakeholders to ensure seamless IT operations
Required Skills & Experience
* Basic SQL experience for data queries
* Knowledge of Active Directory and Azure
* Experience or familiarity with ERP systems (Dynamics NAV preferred)
* Strong problem‑solving skills and ability to work independently in a small team
* Excellent communication skills for interacting with users across the business
Benefits
* Early finish on Fridays
* 1 day of your choice working from home
* 7% Pension contributions
* 15% discretionary bonus
* Excellent work/life balance
* AND MUCH MORE .
Are you keen on finding out more about this brilliant role? Please hit APPLY TODAY!
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