E-commerce Operations Director wanted for a predominantly b2c retail business. The successful candidate will oversee order fulfilment, supply chain logistics, website performance, and marketplace expansion ensuring smooth ops and business growth.
Responsibilities
* Drive e-commerce strategy and operational efficiency across multiple websites.
* Develop and implement process improvements to increase online sales and customer satisfaction.
* Collaborate with IT and marketing teams to deliver a seamless website experience.
* Implement marketplace integrations using tools like Linnworks.
* Analyse data to inform decision-making and improve supply chain, inventory, and delivery processes.
Requirements
Experience in e-commerce operations, supply chain, or logistics management.
Strong knowledge of e-commerce platforms, including Shopify.
Knowledge of automation tools like Linnworks.
Ability to scale operations and implement process improvements.
Strong leadership, problem-solving, and analytical skills.
Why Join Us
Opportunity to lead and shape e-commerce operations for a growing brand.
Competitive salary and benefits.
Career growth in a fast-paced, innovative environment.
Chance to develop the business further with your own ideas and strategy.
About This Opportunity
Hybrid working arrangement possible, with initial focus on onsite collaboration with various teams.