Job Description - Planning Administrator (25791)
Planning Administrator - (25791)
Description
Planning Administrator
Hybrid working: minimum 2 days per week in our Dundee office and home working
Permanent, Full-time (37.5 hours per week)
Salary circa £24,638. Plus, brilliant benefits including a Health Cash Plan
Home, a place where you belong
Are you a skilled Administrator looking for a new role with a great employer? Join us at Home Group and be part of our Maintenance team. You’ll provide excellent desktop administrative support to our maintenance teams, keep systems up to date, drive productivity, and deliver excellent customer service.
Typical day as our Administrator
1. Ensure our systems have accurate, real-time information, including maintenance works required on our customers’ homes.
2. Respond to customer, colleague, and supplier enquiries received via email and telephone.
3. Use our works order management and other systems to update materials, equipment, and subcontractor orders.
4. Ensure trade operatives know their daily tasks, locations, and have the necessary materials to complete their jobs.
5. Highlight when job volumes exceed available resources to facilitate appropriate action.
6. Provide general admin support to the team and support scheduling work for trade operatives.
We are one of the top 10 Great Places to Work in the UK!
What you'll bring
1. Previous administration experience, ideally in a fast-paced Repairs and Maintenance team.
2. Good knowledge of and ability to use workforce planning systems.
3. Strong attention to detail, excellent organizational and planning skills, ability to meet deadlines, and handle multiple tasks.
4. Flexible approach, able to use own initiative and judgment.
5. Proficiency with technology and online systems.
Our team
You’ll work with a passionate, supportive team dedicated to providing excellent service to our customers. Our team includes our manager Zoe, who has been with us for 13 years, and colleagues Carol and Kim, who are part-time Planning Administrators. We are recruiting a full-time Planning Administrator to join us!
About the job
1. Working Monday to Friday.
2. This is a hybrid role, working from home up to 3 days a week and from our Dundee office.
3. Occasional visits to local offices or depots for training and meetings.
4. Working hours are typically 8:00 am to 4:00 pm, with flexible options available.
A place where you belong
We celebrate diversity and inclusion, supporting our colleagues through internal networks and allies (Multicultural, LGBTQIA+, Disability). We aim to make Home Group a welcoming and supportive place to work.
What’s in it for you?
1. 34 days leave (including bank holidays and a 'me day'), increasing to 39 days, with options to buy more and time off for volunteering.
2. Health cash plan covering dental, optical, prescriptions, alternative therapies, and more.
3. Over 800 discounts on groceries, holidays, days out, and products like phones, bikes, and cars.
4. Recognized as the 10th Best place in the UK for Wellbeing, with support tools available.
5. Opportunities for career growth and development.
6. Generous pension scheme with life insurance of 3x salary.
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