If you're passionate about building lasting relationships and delivering exceptional service, we want to hear from you!
1. Role: Customer Service Administrator
2. Start: ASAP
3. Term: Temp for approx. 2 months with the potential for a permanent role
4. Salary: £27K - £29K/£14.00 - £15.00 per hour
5. Hours: 8.30am - 5.00pm Mon - Friday (4pm finish on a Friday and 1 hour lunch)
6. Location: Aylesford (Fully office based)
What You'll Do:
7. Job Allocation & Workflow: Triage jobs, manage escalations, monitor PPM/Extra Works, ensure RAMS compliance.
8. System Management: Update job statuses and purchase orders in Clik.
9. Quotation Management: Prepare, submit, and chase quotes; coordinate amendments.
10. Portal Management: Oversee job progression across client portals and MCAP tasks.
11. Reporting & Compliance: Weekly KPI reporting; maintain contractual and H&S compliance.
12. Financial Administration: Resolve invoice queries with finance and operations teams.
What We're Looking For:
13. Proven experience in Customer Service/Administration or a similar role
14. A construction back ground would be an advantage
15. Excellent communication and interpersonal skills, customer satisfaction is key
16. A proactive approach to identifying client needs and offering innovative solutions
17. A team player who thrives in a collaborative environment
*AMAZING* Benefits of becoming an Office Angels Temp:
18. Weekly Pay
19. Up to 28 days annual leave
20. Access to free eyecare vouchers
21. Temp of the Month awards
22. Timesheets can be completed on mobile devices
23. Perks at work
24. Discount schemes
25. Access to Well-being platforms
Next steps
If you're interested in the above role, are available to start immediately and have the skills and attributes listed above then please send me your most up to date CV today.
Unfortunately, due to the volume of responses we receive we are unable to respond to everyone however if you are shortlisted, we will contact you within 48 hours.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.