We are a family-run business with an amazing, dedicated team, and we're looking for an exceptional Supervisor to join us Based just outside of Liverpool in Aughton, Ormskirk, our kennels, cattery, and doggy day nursery provide the highest level of care to pets and their families.
As Supervisor, you will work closely with the owners to ensure the smooth day-to-day running of the business, maintaining a professional, caring environment with outstanding service.
Key Responsibilities
* Leading and supporting a small team with a positive, "can do" attitude
* Feeding, exercising, cleaning, and enriching the animals in our care
* Maintaining a safe, clean, and welcoming environment for both pets and clients
* Customer service – answering phones, emails, and greeting clients at reception
* Managing social media updates and posts
* Overseeing daily operations and ensuring high standards are always met
What We're Looking For
* A genuine animal lover with confidence in handling both cats and dogs (including large breeds and groups of dogs)
* A natural leader who can inspire and support a small team, leading by example
* Organised, calm under pressure, physically fit, and happy to work in all weathers
* Holds an Animal Care Qualification and/or relevant hands-on industry experience
* Strong managerial, customer service, and reception skills (experience in kennels, cattery, daycare, or grooming preferred)
* Full driving licence essential
* Flexibility to work weekends, bank holidays, and the Christmas/New Year period
* Willingness to cover approx. 10 overnight stays per year
Hours & Benefits
* Approx. 35 hours per week, with extra hours available during busy periods and to cover holidays
* A supportive, family-run environment with a passionate team
* The chance to make a real difference in the lives of pets and their families
If this sounds like the perfect role for you, we'd love to hear from you
Please apply with a cover letter and an up-to-date CV. References from your current/previous employer will be required
Job Type: Full-time
Pay: From £12.65 per hour
Experience:
* Animal care: 2 years (required)
Licence/Certification:
* NVQ Animal care (required)
Work Location: In person