We are seeking a Presales Solutions Director/Lead to lead the pre-sales solutions function at Luminance. This senior role will oversee the Tech Sales Specialists and pre-sales focused Solutions Engineers, ensuring every customer engagement demonstrates the breadth and depth of Luminance's technology.
This is a pivotal role at the intersection of Sales, Product, and Customer Success. You will set the standard for how Luminance positions its:
* AI technology and unique Legal-Grade approach
* Technical architecture and security posture
* Integration Components (200+ OOTB integrations)
* Customer environment strategy (deployment, scaling, compliance, cloud ops)
You'll also personally support large enterprise opportunities and demonstrate how Luminance is enterprise-ready across AI, architecture, integrations, and customer success.
This is both a leadership role (managing, developing and coaching the pre-sales function) and a hands-on role (supporting key strategic opportunities).
Key Responsibilities
* Leadership & Team Management
* Lead, coach, and grow Tech Sales Specialists and pre-sales focused Solutions Engineers
* Define best practices, playbooks, and enablement material for consistent pre-sales execution
* Partner with VP Client Solutions to evolve the global Solutions operating model
Customer Engagement
* Act as senior technical authority in enterprise engagements
* Support AEs on large strategic deals
* Build credibility with CIOs, CTOs, CISOs, and Legal Ops leaders by articulating the enterprise readiness of Luminance
Technical Messaging & Enablement
* Own the technical narrative across:
* AI: explain how our Legal-Grade AI works, why it's unique, and how it adds value
* Architecture: explain scalability, resilience, and security of our platform
* Integration Components: highlight 200+ OOTB integrations and enterprise design partnerships (SAP, Oracle)
* Customer Environments: educate customers on deployment models, scaling strategies, and compliance posture
* Create repeatable assets: demo videos, one-pagers, reference architectures, FAQ guides
* Instill a documentation-first culture in pre-sales: create the solution design assets that help accelerate time to value post-sale
Sales Engineering Excellence
* Oversee tailored demo builds and support Proof of Value trials for large enterprise customers
* Build and maintain a library of demos, one-pagers, and technical deep-dive materials for the most in-demand integrations and AI use cases
* Ensure technical feedback loops reach Product and Engineering
Requirements
* 5+ years' experience in pre-sales / solutions engineering leadership at a SaaS vendor (AI, cybersecurity, enterprise SaaS preferred)
* Proven ability to lead and scale Sales Engineering / Tech Sales teams
* Strong technical foundation across:
o AI/ML fundamentals (NLP, model explainability)
o Cloud-native architectures (AWS, Azure, GCP)
o Security and compliance frameworks (SOC2, ISO 27001, GDPR)
o System integrations and APIs
* Demonstrated success supporting large enterprise deals and POVs
* Excellent communication and presentation skills — able to explain complex technical topics to senior business and technical stakeholders
* Comfortable as both a player-coach: leading a team while jumping into critical deals hands-on
Benefits
* Opportunity to build and lead the pre-sales solutions at a hypergrowth AI company
* £2,000 annual learning & development budget
* Generous compensation package with performance incentives
* Hybrid working in central London
* Work with cutting-edge AI transforming the contract space for enterprises worldwide
Seniority level
* Director
Employment type
* Full-time
Job function
* Other
Industries
* IT Services and IT Consulting
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