Your Role
and What You'll Be Doing
As a System Billing Assistant, you’ll be working in the central support Billing Team. You’ll review system invoices for the Group and its subsidiaries, ensuring that all system generated invoices for the Group are processed in line with documented procedures and to agreed SLA’s.
1. Reviewing bill requests for accuracy & liaising with file handlers with queries/concerns
2. Reviewing & processing weekly & monthly billing reports along with any other ad hoc invoices
3. Assisting with all other areas of billing where necessary
4. Dealing with credit notes & any queries regarding these within service level agreement
5. Providing help & advice on billing procedures in a timely manner
6. Understanding the roles of colleagues in all areas of Financial Operations, recognising the end to end processing of transactions.
7. Dealing with, or referring queries in a timely manner
8. Ensuring that transactions are compliant with SRA Accounts Rules, VAT regulation, financial controls and firms policy.
About You
9. Being able to work as part of a team, as well as working independently
10. Experience of working in an externally regulated environment
11. Being customer focused with excellent communication skills
12. Accuracy and attention to detail in your work
Our Benefits - What We Can Offer You
13. 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
14. Generous and flexible pension schemes.
15. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
16. Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.