About SpeedySpeedy is the UK's leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services — truly everything for every job. We are proud to support customers across the UK and Ireland, and just as proud of the people who make that possible every day.Job Title: Customer Support Co-ordinatorLocation: ThurnscoeWorking Hours: Monday to Friday, 07:30 – 16:30 (40 hours per week)The RoleBased at our Thurnscoe depot, the Customer Support Co-ordinator plays a key role at the heart of our operation. You will be one of the first points of contact for our customers, combining excellent customer service with strong operational coordination to ensure every hire runs smoothly from start to finish.Relationship building is central to this role. You will manage the full hire journey — from taking customer orders, through to arranging delivery and collection — working closely with colleagues across the depot to ensure customer needs are met and expectations exceeded.On a day-to-day basis, this is a desk-based role where you will work collaboratively with stock teams, drivers, engineers, and sales colleagues. Clear communication and teamwork are essential, as you help minimise delays, ensure equipment availability, and keep customers informed every step of the way.This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, takes pride in delivering great service, and wants to be part of a supportive and friendly team.What You'll Need to SucceedTo support you on your journey to success at Speedy, we're looking for someone who can bring:Strong organisational skills with the ability to manage multiple prioritiesClear and confident communication skills, both verbal and writtenA flexible and adaptable approach to changing customer and operational needsA genuine commitment to learning, developing, and growing within the roleA full driving licencePrevious experience within the hire industry or a similar sales or operational role (desirable)The ability to support your business unit and team in delivering Speedy's ESG Strategy – Decade to DeliverWhat We OfferWe believe in rewarding our people and supporting their wellbeing, development, and career progression. In return for your commitment, you can expect:26 days' holiday plus bank holidaysLife assurancePension schemeCanteen facilities95% employee discount across the Speedy brandOngoing training, development, and clear career progression opportunitiesVoluntary Health Cash PlanMy Staff Shop – discounts and savings across a wide range of retailersGreen Commute Initiative – cycle-to-work schemePAM Employee Assistance Programme (EAP) – free, confidential wellbeing, legal, and financial supportSpeedy also operates an industry-leading Work Life Balance initiative, demonstrating our commitment to colleague wellbeing. We actively support more balanced working patterns and encourage conversations around flexible working options, including flexible start and finish times, shorter working days, term-time hours, and job-sharing opportunities where possible.We also offer a Career Line of Sight, providing clear visibility of development pathways and progression opportunities across the Speedy Group.Additional InformationSpeedy reserves the right to close vacancies earlier than the advertised date if a high volume of applications is received, so early application is encouraged.Some roles within The Speedy Group UK&I may require DBS, credit, or security clearance checks. Speedy is an equal opportunities employer, embracing diversity in all its forms and fostering an inclusive environment where everyone can do the best work of their lives.Our ESG Governance policies can be found here:https://www.speedyservices.com/esg/governanceAll applicants will be considered for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability. Proof of right to work in the UK is required by the start of employment.