About the Role
To support the Project Managers with all administrative duties and to ensure all work is compliant with respect to Project Delivery.
What you will be doing:
1. Accurately process information and ensure deadlines are met.
2. Participate in attaining and maintaining company certification systems.
3. Suggest corrective actions for any non-compliance.
4. Client interfaces - receive projects via Alfresco and raise Ipsum jobs on the database.
5. Liaise with Project Managers to issue for quoting and oversee the PO process, including preparing quotations.
6. Subcontract liaison and potential raising of purchase orders.
7. Preparation, production, and quality checking of work packs.
8. Provide commercial support to Project Managers and the Commercial department.
9. Monitor the performance of the work programme to ensure efficient delivery.
10. Report process management data.
11. Support customer interactions – general administration (carding preparations and typing correspondences).
12. Work closely with internal customers, divisions, work crews, clients, and stakeholders to plan, review, and promote continuous improvement.
13. Monitor performance, provide feedback, and suggest solutions for non-conformances.
14. Assist operational management and supervisors in preparing RAMS/job packs, briefing workers, and ensuring reviews and updates at regular intervals.
15. Support operational management with client, project, and subcontractor pre-start workshops, especially for planned high-risk work packages, to ensure safe execution.
16. Assist in closing out incident investigations and ensure recommendations are implemented.
17. Support third-party audits and accreditations, and assist with closing out observations and non-conformities.
What you will bring:
* Secondary education, minimum GCSEs or equivalent in maths and English.
* Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
* Working towards NEBOSH qualification (preferable).
* Previous administrative experience, ideally as a Project Assistant or supporting Project Managers with high volumes of work.
* Experience with Streetworks noticing and hiring of plant (preferred but not essential).
* The ability to remain calm under pressure with excellent communication skills.
* A desire for self-improvement, motivation, and ability to work independently.
* A strong customer focus.
* The ability to identify where assistance can help colleagues within the team.
What’s In It For You?
We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.
Your Benefits Package Includes:
* Career Progression – Opportunities to earn professional qualifications and recognized accreditations.
* 24/7 access to a virtual GP.
* Mental health support & counselling services.
* Smart Benefits That Save You Money – buy up to 5 extra holiday days each year, life assurance cover, long service recognition.
* Life Beyond Work – active social committees, regular social events, paid volunteering opportunities, flexible working options (where possible).
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.
Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.
Recruitment Agencies – Please note, we do not accept speculative CVs or terms from third parties.
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