Job Title Inside Sales Manager(12 month FTC) Job Description The Sales Team Manager (12 month Secondment) is responsible for leading, supporting, and guiding a team of Sales Executives to deliver on the small business sales strategy. This is a highly hands-on role, involving regular side-by-side coaching, performance observations, and continuous development of the team. The Sales Team Manager ensures that the team builds strong relationships with customers, helping them get maximum value from their products and services through a consultative, needs-based approach. They will understand what drives customers to buy and will translate this insight into clear direction and motivation for the team. A strong commercial mindset and the ability to balance customer satisfaction with business growth are essential. This is a hybrid role 3 days in office 2 days at home - Newcastle Key Responsibilities • Execute the small business strategy with strong commercial focus. • Build trust and advocacy through a consultative, solutions-led sales approach. • Embed a robust customer success model. • Own delivery of team revenue, product mix targets, and all related KPIs. • Develop the team through coaching, feedback, and stretch opportunities. • Drive urgency and accountability across the team. • Understand individual motivators and align work accordingly. • Own team product knowledge, identify skills gaps, and collaborate with trainers to close them • Strong influencer, coach, communicator, and relationship builder. • Skilled at analysing data to optimise performance. • Self-managing, with a style that brings out the best in self and others. • Excellent listener with strong questioning skills. • Results-driven, empowers the team to meet strategic goals and KPIs. • Leads change confidently, manages ambiguity, and builds team resilience. • Values diversity and individuality, leveraging these to drive performance. • Balances big-picture thinking with short- and long-term focus. • Delegates effectively, aligns the team to strategic goals, and drives growth. • Commercially astute, able to spot and unlock opportunities. • Proficient in relevant sales methodologies. • Competitive package • Comprehensive health, dental and vision coverage • Work away scheme for up to 10 weeks a year • On-going training and professional development • Paid 5 days yearly to volunteer through our Sage Foundation • Flexible work patterns and hybrid working LI-VK1 Function Sales Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com. Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/