Overview
Become a Retail Sales Assistant at The Works. This role is a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion for our brand and products will be contagious and motivating, encouraging customers to return for more inspiration and products that satisfy their creative needs. Some colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products.
Responsibilities
* Support Store Management to open, close, and run the store when needed (holidays, days off, sickness, etc.).
* Assist customers, promote products and drive sales.
* Keyholder duties for those over 18, with training and additional pay enhancement.
Skills / Behaviours
* Genuine and authentic: positivity, creativity, and passion for our brand and products; excellent customer service.
* Resilient champion: ability to handle a fast-paced retail environment and multitask effectively.
* Stock management: sorting, pricing, and merchandising deliveries.
Other information
* Under 18: cannot complete keyholding duties until the 18th birthday; training will be provided.
* Our purpose: To inspire reading, learning, creativity and play.
* Our values: Crafty, Caring, Can-do. We listen. We care.
Benefits / Perks
* 25% colleague discount, plus exclusive double discount days.
* MyWorks: exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more.
* Family-friendly leave with enhanced maternity, paternity and adoption pay.
* Holiday: 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
* Can-Do Academy: gain skills and career development access.
* Wagestream: access to 50% of wages as you earn them.
* Share Scheme: own a piece of The Works.
* 24/7 support for you and your family via Retail Trust Employee Assistance Programme.
* Healthcare Cash Plan to support everyday healthcare costs.
* Long service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving.
Employment type
* Part-time
Seniority level
* Entry level
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