Volunteer Engagement Support
Location: UK Flexible
Salary: £26,341 - £27,661 per annum (plus ILW, £3,344, if residing & working in London)
35 hours per week (typically Mon – Fri)
Permanent Contract
Join Our Team as a Volunteer Engagement Support at the British Red Cross
Are you passionate about making a difference in your community? Do you have excellent communication skills and a knack for building relationships? The British Red Cross is looking for a dedicated Volunteer Engagement Support to join our team
As Volunteer Engagement Support, you will play a crucial role in supporting our volunteers, ensuring they have a positive and rewarding experience.
A day in the life of our Volunteer Engagement Support
• Creating a positive volunteering environment – one that informs, consults, fosters camaraderie, motivates and empowers volunteers to reach their full potential.
• You'll be part of a rota response for the Volunteer Support Line (VSL). The line provides a listening ear for volunteers. It's a safe space to share any issues or concerns, and signpost to further help if necessary.
• Collaborating with colleagues to capture engagement needs and create targeted, inclusive communications for volunteers.
• You will build strong relationships with our volunteers, understanding their needs, and providing ongoing support.
• Event Coordination: Organizing volunteer events and recognition activities to celebrate their contributions.
• Administrative Support: Managing volunteer records, updating databases, and handling general administrative tasks.
What We're Looking For:
• Strong interpersonal and communication skills.
• Excellent writing and editing copy skills to inform and inspire other.
• Proficiency and confidence in using multiple IT applications to enhance productivity and streamline processes.
• Ability to work independently and as part of a team.
• Organizational skills and attention to detail.
• Experience in volunteer and event management.
• Passion for the mission of the British Red Cross.
Interested? Closing date for completed applications is 23:59 on Monday 2nd March 2026. Interviews to follow soon after.
In return for your commitment and expertise, you'll get:
* Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension scheme: Up to 6% contributory pension.
* Learning & Development: A range of career & learning opportunities.
* Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
* Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
* Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
Together, we are the world's emergency responders
About The Candidate
About The Company