Job Title: Data Governance Consultant
City: Telford
State/Province: Shropshire
Posting Start Date: 6/9/26
About Servaada, a Wipro company:
Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.
About the Role:
Servaada, a Wipro company, is looking for a Data Governance Consultant with previous experience in creating and maintaining corporate Data Governance frameworks in the financial services sector. The Data Governance Consultant will support Servaada in developing and implementing its Data Governance practices to meet regulatory requirements, meet reasonable requirements from client, and mitigate operational risk of poor management of data.
Your Benefits:
As a Data Governance Consultant, you will receive a competitive salary, a generous benefits package, and training & development in areas to help you improve.
Responsibilities:
- Establish enterprise data governance framework (policies, standards, controls)
- Define and implement data ownership and stewardship model
- Drive data quality management and remediation processes
- Implement data lineage and auditability across key systems
- Align governance with regulatory reporting and Consumer Duty MI
- Liaise with Servaada client to establish requirements, set clear expectations and establish reporting
- Act as central point of coordination between Technology, Risk, and Business
- Align into our clients to provide assurance around safe data governance practices
- Hand off BAU processes to Line 1A for roll out into the wider Servaada account, and into other accounts as appropriate
- Support enhancement and embedding of Servaada AI governance framework, ensuring regulatory compliance and satisfaction of client requirements
- Support wider ALPHA IT Risk and Governance activities as and when required
Personal Attributes:
- Strong influencing skills without direct authority
- Ability to operate in ambiguous / start‑up‑like environments
- Confidence to challenge clients constructively
- Strong commercial awareness especially in BPO environment
Desirable Skills & Qualifications:
- Strong understanding of FCA / PRA expectations, including:
- Consumer Duty (data supporting fair outcomes)
- Regulatory reporting requirements
- Experience aligning governance to regulated outsourcing models (BPO / TPSP)
- Knowledge of:
- Data risk frameworks (e.g. BCBS 239 principles – even if indirectly applied)
- Audit and regulatory remediation programmes
- Practical experience with:
- Data policies, standards, and controls
- Data ownership & stewardship models
- Experience embedding governance in complex / legacy tech estates (very relevant to Servaada)
- Hands‑on experience with:
- Data quality frameworks (DQ rules, thresholds, scoring)
- Issue management and remediation processes
- Ability to design control frameworks aligned to operational risk
- Understanding of auditability and traceability, especially for:
- Regulatory reporting
- Customer MI
- Experience working directly with clients and demonstrating the ability to:
- Translate client requirements into governance controls
- Provide assurance to external clients
- Comfortable operating across:
- Business functions Exposure to:
- AI governance frameworks
- Ethical use of data / model oversight
- Ability to align with evolving regulatory expectations for AI in FS
Application of Individual Conduct Rules:
Standard of conduct is reasonable under all circumstances relating to:
- Must act with integrity
- Must act with due skill, care and diligence
- Must be open and cooperative with the FCA and other regulators
- Must pay due regard to the interests of customers and treat them fairly
- Must observe proper standards of market conduct
Join our team as a Data Governance Consultant and make a meaningful impact in the lives of our clients and beneficiaries. If you have a passion for Data Governance, a thorough understanding of life and pension services, and a desire to assist customers in their financial journey, we welcome you to apply and be part of our dedicated team.
Equal Opportunities:
Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.
