Join us
as a Waiter at The Grill at The Dorchester, recently recognised as one of ‘The
Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year –
London’ at the 2024 AA Hospitality Awards. We continually strive to build and
nurture a culture where inclusiveness is part of our DNA, reflected in our
values of passion, personality, respect, working together, and creativity. We
believe that a variety of perspectives enriches our culture and drives our
success.
We care
about your career and are proud to have the absolute best people in the
industry.
When you
join us as a Waiter at The Grill at The Dorchester, you will have a unique opportunity
to excel in your field. You will learn from your fellow Legends and our
award-winning learning academy to achieve the highest standards in craft,
service, and leadership.
What you’ll do
As a Waiter,
you'll enjoy your work and take pride in delighting our guests:
* You will be responsible for
efficiently bringing dishes from the kitchen to the designated
front-of-house area. This includes ensuring dishes are clean and
presentable before they are taken to guests, making sure that all serving
equipment is polished and prepared before service begins, preparing tea and
coffee according to each guest’s preferences, ensuring that it meets our
quality standards.
* When serving dishes with
special requirements, you will clearly label the dish and ensure that it
is delivered to the correct table, and notify the Head Waiter that a
special dish is on the tray to ensure proper handling.
* You will set up the tables
and prepare the equipment before the restaurant opens, along with
completing the closing duties at the end of the day such as cleaning
tables, storing equipment, and resetting the dining area.
The items
shared are the essence of a day in the life of a Waiter, but we’ll make sure
you are provided with specifics on how we care for our hotel.
* The
operational hours of work are shift-based and may be subjected to change.
* We are
open breakfast, lunch and dinner. The operational hours of work are
shift-based.
What you’ll bring
Essential Skills and Experience
* Teamwork: Able to work well with others, including
kitchen staff and waiters. You help the team keep everything running smoothly.
* Following
Instructions: Able to listen
carefully and follow clear steps to complete tasks the right way.
* Good
Time Management: Able to work
quickly and finish tasks on time, especially when it’s busy.
* Physical
Stamina: Able to stay on your
feet for long periods, carry plates, trays, or other items safely.
* Attention
to Detail: Able to notice
small things, like if something is missing or out of place.
* Basic
Understanding of Food Safety: Knowing
how to keep food and work areas clean and safe. (Training will be given.)
Preferred Skills
* Experience
in a Kitchen or Restaurant Environment:
If you’ve worked in a similar job before, that’s a plus – but not
required.
* Understanding
of How a Restaurant Works:
Knowing how food moves from the kitchen to the table helps you work more
easily with the team.
* Calm
Under Pressure: Staying
relaxed and focused when it’s busy or noisy.
What you’ll get
* Complimentary Stays: Enjoy complimentary stays with
breakfast at Dorchester Collection Hotels every year.
* Discounts: Get 50% off food and beverages
at selected bars and restaurants within the Dorchester Collection: Enjoy
Friends & Family stay discounts out hotels, Benefit from discounts at
various high street and online shops
* Employee Perks: Enrol from day 1 into the Aviva
Private Pension scheme (we contribute 8% towards your pension); Benefit from
Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye
care vouchers.
* Training and Development: Advance in your career by
accessing various apprenticeships from Level 2 to Hospitality Degree Level 5.
We partner with outstanding nationally recognised Apprenticeship providers.
* Social
Events: Participate in vibrant social events, including a summer party, winter
ball, pub quizzes, and cultural and milestone recognition celebrations.
* Referral Bonus: Earn a £1000 bonus when you
recommend a friend.
* Well-being Support: Access immediate well-being
advice because we care about our employees.
We celebrate diversity and are committed to
creating an inclusive environment for all employees and applicants. If you need
us to do anything to support you during the recruitment process (such as
adjustments to how you apply,
alternative formats of information, or adjustments to the assessment process
itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we
can support you through this process.