Overview
Role Purpose
The Operations Administrator provides vital administrative support to ensure the smooth delivery and monitoring of TECwomen CIC’s funded training programmes.
Key Responsibilities
Data Collection & Data Entry
* Collect participant data in person and remotely, including contact details, eligibility evidence, and feedback
* Enter data into spreadsheets and reporting trackers to support accurate outcome monitoring
* Maintain consistency and accuracy across all project-related data
* Collate receipts, timesheets and supporting evidence for monthly or quarterly funding claims
* Upload and manage invoices and expenses using Hubdoc
* Work closely with the team to ensure timely and compliant expense reporting
Document & Record Management
* Maintain organised digital records and filing systems
* Scan and securely store relevant documents, including signed attendance sheets, feedback forms, and ID checks
* Verify participant eligibility and manage ID documentation as required
Event & Workshop Administration
* Prepare and print workshop materials, pack event kits, and provide admin support during event delivery
* Set up and manage online booking forms and event registration pages
* Record attendance and collect feedback during events, and assist with post-event wrap-up and documentation
* Manage the inventory of training equipment, monitor its use and generally keep equipment organised and easy to locate. This will involve storing equipment used after an event.
Meeting Support
* Schedule meetings and coordinate internal communications
* Prepare agendas, take accurate minutes, and follow up on actions
* Assist with communications to participants, partners and delivery staff
* Book meeting rooms and external spaces, ensuring catering is in place
Monitoring & Reporting
* Update internal trackers and logs for project outputs and participant outcomes
* Support the preparation of monitoring reports and impact summaries for funders
* Contribute to improving administrative tools and processes where needed
Skills and Experience
* Previous experience in an administrative support role
* Confident using Microsoft Office or Google Workspace, particularly spreadsheets
* High level of accuracy and attention to detail
* Excellent verbal and written communication skills
* Comfortable speaking with a range of stakeholders, including programme participants, funders, and partner organisations
* Ability to learn and follow systems and procedures quickly
* Organised, proactive, and able to manage your workload with minimal supervision
* A team player who values collaboration and shared success
* Experience working on a grant funded project or in a non-profit organisation
* Familiarity with digital tools like Hubdoc, Eventbrite, or Mailchimp
Details
* Interviews in Truro: 10th, 11th Sept 2025
* Start Date: No later than 13th Oct 2025 is preferred
* Job Title: Operations Administrator
* Location: Truro (Office-based, open to flexible working conversations)
* Contract Type: Permanent, Full-Time 37.5 hours per week
Seniority & Employment
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Primary and Secondary Education
#J-18808-Ljbffr