Are you the person everyone turns to when there's an export problem that nobody else can solve?
Escape is recruiting an Export Team Leader for a global manufacturing business with ambitious growth plans and a strong international customer base.
This is an opportunity to take ownership of export operations at site level, leading a small team while ensuring products move efficiently and compliantly to customers across the world.
You will play a key role in coordinating global shipments, managing customs and trade compliance requirements, supporting customers and driving improvements that make a real impact on the business.
This role would suit someone who enjoys variety, thrives in a fast-paced manufacturing environment and wants the chance to influence how export processes develop as the business continues to grow.
The role:
* Leading, coaching and developing a team of Customer Service & Export Coordinators
* Managing international customer orders from receipt through to delivery
* Ensuring compliance with global export regulations, customs requirements and shipping documentation
* Working closely with freight forwarders, customs authorities and internal stakeholders
* Supporting trade compliance, export controls and customs processes
* Resolving complex export and customer delivery issues
* Driving process improvements and efficiencies across export operations
* Supporting pricing, contracts and commercial activities where required
* Acting as a key point of contact for international customers and internal teams
Experience and Knowledge required for the role:
* Previous experience within export, customs or international logistics
* Strong knowledge of export documentation, customs compliance and global shipping processes
* Experience within a manufacturing, engineering or industrial environment would be advantageous
* Leadership or supervisory experience
* ERP system experience (M3 would be highly beneficial)
* Strong communication, organisational and problem-solving skills
* A continuous improvement mindset and a proactive approach
Benefits of the role:
* Early finish every Friday
* Hybrid working after successful completion of 6 months training
* Guaranteed Christmas bonus
* 7% employer pension contribution
* Death in Service cover
* Critical Illness cover
If you are looking for a position where your export knowledge, leadership skills and problem-solving ability will be valued, we would love to hear from you.