Customer Relationship / Business Development Role
As a key member of the team, you will be responsible for managing existing customer relationships while also identifying, engaging, and onboarding new customers across our operating regions. You will play a crucial role in the pre-contract and tendering process, working closely with internal departments to ensure the delivery of Aptus' market-leading service.
If you are motivated, commercially minded, and passionate about delivering exceptional customer service while driving business growth, we would love to hear from you.
Key Responsibilities
Ensure high levels of customer service and expectations are consistently met
Build and maintain strong, long-term customer relationships
Facilitate and manage external face-to-face meetings
New customer acquisition and onboarding
Lead generation and pipeline development
Collaborate effectively between pre- and post-contract teams
Monitor and manage customer performance metricsWhat We're Looking For
Strong communication and interpersonal skills
Confidence in leading and contributing to meetings
Willingness to work within Aptus' company ethos and values
Effective networking and relationship-building skills
Experience in customer relationship management or coordination
Strong time management and organisational skills
Leadership qualities and a proactive approach
Commitment to the ongoing success of Aptus UtilitiesWhat We Offer
Cashback benefits including eye care, dental, and prescription plans
Gym, fitness, and retail discounts
Donate a Day - an extra paid day off each year for charity or community work
Mentoring and ongoing career guidance
Support for physical and mental wellbeing through our Employee Assistance ProgrammeOffice Location Bolton-Midlands-Yorkshire-or newcastle
Customer Relationship / Business Development Role
Location: North East - Gateshead (Follingsby Park, NE10 8YG)My client a leading ICP is looking for a customer-focused and driven individual to join our dynamic team, based from the North East (Newcastle/Gateshead) office.
As a key member of the team, you will be responsible for managing existing customer relationships while also identifying, engaging, and onboarding new customers across our operating regions. You will play a crucial role in the pre-contract and tendering process, working closely with internal departments to ensure the delivery of Aptus' market-leading service.
If you are motivated, commercially minded, and passionate about delivering exceptional customer service while driving business growth, we would love to hear from you.
Key Responsibilities
Ensure high levels of customer service and expectations are consistently met
Build and maintain strong, long-term customer relationships
Facilitate and manage external face-to-face meetings
New customer acquisition and onboarding
Lead generation and pipeline development
Collaborate effectively between pre- and post-contract teams
Monitor and manage customer performance metricsWhat We're Looking For
Strong communication and interpersonal skills
Confidence in leading and contributing to meetings
Willingness to work within Aptus' company ethos and values
Effective networking and relationship-building skills
Experience in customer relationship management or coordination
Strong time management and organisational skills
Leadership qualities and a proactive approach
Commitment to the ongoing success of Aptus UtilitiesWhat We Offer
Cashback benefits including eye care, dental, and prescription plans
Gym, fitness, and retail discounts
Donate a Day - an extra paid day off each year for charity or community work
Mentoring and ongoing career guidance
Support for physical and mental wellbeing through our Employee Assistance ProgrammeOffice Location (North East):
Gateshead, Tyne and Wear,
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status