Who You Are You are a committed and detail-oriented professional with experience in financial assessment and an understanding of housing benefit systems. You have a proven track record of accurately assessing discretionary housing payments and are eager to contribute your expertise to a dedicated team. What the Job Involves The role involves reviewing and evaluating applications for discretionary housing payments, ensuring compliance with regulations, and making informed decisions based on applicants' circumstances. You will collaborate with other team members to ensure a seamless workflow and provide customer support regarding housing benefits queries. Skills Experience in assessing discretionary housing payments (essential) Familiarity with using Academy for processing housing benefit or discretionary housing payments (desirable) Strong analytical skills Excellent communication abilities Attention to detail Ability to work independently and as part of a team