Overview
Join to apply for the Customer Assistant - Food - Banbridge role at Marks and Spencer. We are seeking passionate individuals who take pride in knowledge of M&S Food products and are excited to share it with customers. You will be a brand ambassador delivering a great shopping experience and championing our high-quality products, value offers, and excellent customer service.
Working pattern
WK1:
Monday 14:00-18:00
Thursday 14:00-18:00
Friday 14:00-18:00
Saturday 16:00-20:00
WK2:
Tuesday 14:00-18:00
Wednesday 14:00-18:00
Thursday 14:00-18:00
Friday 14:00-18:00
Responsibilities
* Serve customers efficiently on the shop floor and at service points
* Keep the store clean and tidy, with shelves stocked
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service
* Build expert product knowledge to sell and recommend products and services
* Utilise digital tools and in-store devices to enhance the customer experience
Key capabilities
* High levels of customer service
* Attention to detail and commitment to excellent work
* Open to feedback and able to act on it
* Ability to plan and manage own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships and is a good listener
* Good level of digital capability
Everyone’s Welcome
M&S is committed to inclusion and equal opportunities. We offer flexible working and welcome applicants from all backgrounds. If you require reasonable adjustments during recruitment, please share requirements with us to ensure a fair process.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
#J-18808-Ljbffr