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Operations manager

Reading (Berkshire)
Permanent
Operations manager
£60,000 - £72,000 a year
Posted: 6 January
Offer description

Operations Manager - Slough - OTE £72k per annum The Opportunity The Operations Manager role is a pivotal and highly rewarding leadership position within our company. With full responsibility for P&L management, you'll oversee our Slough operation, making key decisions that put both our customers' and employees' first. You’ll lead a dynamic team of field-based service engineers, waste collection team, warehouse operatives, and administrative staff, inspiring them to deliver exceptional service, drive productivity, and increase revenue. This role offers the opportunity to shape success by maximising service delivery and ensuring top-tier safety standards while driving a culture of excellence. Benefits for Operations Manager: Base Salary £60,000 OTE - £72,000 including performance bonus. £3,900 Car Allowance. Monday - Friday day shifts. 25 days holiday 8 Bank Holidays off. 5% contributory pension and life assurance (3x salary). Private healthcare from day one. Enhanced maternity, paternity and sick pay. 24/7 Employee Assistance Programme with confidential support. Wellbeing-focused discounts, including Virgin Active gym membership, Gymflex, Tastecard, and major retailer cashback. Cycle to Work scheme. Employee recognition and referral rewards scheme. Training and development opportunities to support your career progression. We Are Safetykleen Imagine working for a company where your role actually matters for the planet. We’re Safetykleen - a world leader with 50 years’ experience across 15 countries, empowering global businesses to keep their critical operations safer and cleaner. We deliver parts-cleaning solutions that help customers lower energy consumption and operate more responsibly for the environment. Your ideas matter in a culture built on Respect and Winning Together. Your work directly contributes to a cleaner planet. And while we operate on a global scale, the real power of our business lives in our local teams. Our people are the heart of our mission. The role: Recruit, lead, develop and motivate your team of field-based Service and Sales Technicians, Waste collection reps, Warehouse and Customer Service / Administrators. Effective and regular communication, direction, coaching and training, feedback and monthly 121’s offering continuous guidance and support to achieve operational excellence. Comprehensively manage the retention and contract renewals of our existing customer base. Ensuring customers are serviced on time, every time, service levels meet and exceed expectation, customer requirements are understood and met, and all business opportunities are explored. Maximise efficiency through optimised route, fleet, and resource planning and allocation. Ensuring highest levels of Health and Safety management; conduct thorough risk assessments, lead investigations, and maintain accurate reporting to the highest standards. Manage operational performance and costs with rigorous P&L ownership. Key Success of an Operations Manager: Qualified Transport Manager Certificate of Professional Competence (CPC); advantageous. Leadership - lead teams on an inclusive journey with respect, courage, and action. Customer Focussed - actively seeks out the best solution for the customer and recognises that our success is driven by our customers’ success. Good Communicator & Active Listener - clear and concise communicator and expresses genuine interest in what others are communicating. Achievement / Goal Driven - sets ambitious standards and challenging goals and is determined to exceed them. Organised - stay focused on different tasks and uses time & energy effectively and efficiently to achieve the desired outcome. Resilience and Tenacity - able to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and self-confident even under adversity. A valid UK Drivers Licence Come and join us and be part of something exciting where you can reach your full potential, make a difference, change your lifestyle for the better and grow your career. INDAJ

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