Employer Liverpool University Hospitals NHS Foundation Trust Employer type NHS Site Axess at the Beat Liverpool Town Liverpool Salary £27,485 - £30,162 per annum Salary period Yearly Closing 20/03/2026 23:59
Communications Assistant
Band 4
Job overview
This is an exciting to post to work in the Communications Team at axess sexual health. The team is responsible for:
* Promoting the service across 5 regional areas
* Sharing key public health messages to a diverse audiences
* Delivering national and local campaigns
* Maintaining the axess website
* Informing staff and stakeholders of service improvements
* Media enquiries and relations
* Design and maintaining brand guidelines.
Main duties of the job
* To provide active and efficient support to the Sexual Health Communications and Marketing Team.
* To assist the Sexual Health Communications and Marketing Department to deliver its objectives.
* To improve and enhance the sexual health service’s internal and external communications function by supporting timely and effective communications.
* To take a lead role in internal communications.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
Detailed job description and main responsibilities
* Lead on the administrative and planning activity for the efficient and effective operation of the Sexual Health Communications and Marketing team.
* Deal with general queries from Sexual Health staff in all regions, and at times members of the public via the service’s social media accounts, directing them to the appropriate channel.
* Prioritise workload by assessing multiple and urgent work requests with varying deadlines to ensure personal deadlines and those of the team are met.
* Support the further development of communications tools such as the intranet, website and social media.
* Produce and disseminate written communications to internal and external audiences. This includes sexual health newsletters, bulletins, the website, intranet, leaflets and posters. This will involve researching content, interviewing staff, drafting and editing copy, seeking the necessary approvals, proofreading and, where necessary, taking photographs.
* Support the further development of communications tools such as the intranet, website and social media.
* Act as a point of contact for the media, receiving enquiries and ensuring they are prioritised, logged and dealt with according to office procedures.
* Take the lead for monitoring and producing a regular round‑up media coverage relating to the Sexual Health service.
* Work with the senior communications officers/communications and marketing officer to maintain the press cuttings library, contact databases, distribution lists and other communications administrative systems.
* Support events such as the annual general meeting, VIP visits, open days, corporate events and public meetings.
* Support the team when the Trust/sexual health service is dealing with adverse events and major incidents.
* Update noticeboards with patient and staff information and devise a plan to improve the use of noticeboards in key areas.
* Work on specific projects in agreement with the Service Coorindator.
* Carry out a range of administration duties including typing, photocopying, filing and mailshots.
* Maintain confidentiality at all times and comply with the Data Protection Act when handling sensitive and personal information, e.g. through general enquiry emails or media enquiries.
* Support the continuous improvement of the communications service, adhering to and supporting the improvement of office systems.
* Work in a matrix style to ensure cross‑cover across the team.
Person specification
Qualifications
* HND (or equivalent)
* Educated to degree standard
Experience
* Experience of working within a corporate communications/public relations team (this can include work experience)
* Experience of researching, writing and producing different communications, including web content, press releases and newsletter articles
* Previous NHS experience
* Experience of creating content for websites/intranets/social media
Knowledge
* Understanding of the importance of corporate communications within the organisation
Skills
* Competent computer skills with good working knowledge of Microsoft Office
* Excellent communication skills, both written and verbal
* Excellent organisational skills to ensure work is completed on time with a strong attention to detail
* Able to work with minimal supervision and on own initiative
* Able to work effectively as part of a team
* Able to be creative and think of new ideas using own initiative
* Able to communicate with colleagues at all levels
* Able to work flexibly as required, with occasional requirement to work out of hours
* Willingness to learn, train and develop
Other
* Discrete, confidential and professional manner
* Able to demonstrate alignment to Trust values
* Interest in the NHS
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.
Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidatesapplying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18 th birthday.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
Employer certification / accreditation badges
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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