It's more than a job
As a Customs Specialist at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.
At Kuehne+Nagel, logistics is more than moving goods—it's about enabling life-changing deliveries, supporting industries, and connecting communities. As a Customs Specialist in our Road Logistics division, you'll play a vital role in ensuring that shipments move smoothly across borders, with precision and care.
You'll be part of our UK Customs Control Tower team, supporting internal and external customers with customs-related queries, documentation coordination, and exception handling. This is an entry-level position with comprehensive on-the-job training, ideal for someone with a passion for customer service and an interest in customs and international logistics.
How you create impact
* Support the preparation and coordination of import/export documentation.
* Assist with CFSP, SFD, SDI, and Intrastat requirements.
* Use internal and external systems to manage data and ensure compliance.
* Liaise with customers and colleagues to resolve queries and provide updates.
* Identify and help resolve exceptions, analyse root causes, and suggest improvements.
* Maintain accurate records and contribute to performance reporting.
* Communicate effectively with stakeholders including EU offices, hauliers, and service centres.
What we would like you to bring
* A customer-focused mindset and strong communication skills.
* Basic understanding of customs processes is helpful—but not essential.
* Confidence using MS Word, Excel, or similar systems.
* A proactive, team-oriented attitude with attention to detail.
* Willingness to learn and grow in a fast-paced logistics environment.
What's in it for you
At Kuehne+Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT-driven environment where you will work with motivated and customer-centric colleagues across the world. We look forward to receiving your comprehensive online application.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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