IT Support Engineer (2nd line Windows 0365) Nr. Loughborough onsite to £35k
Do you have experience supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provides a comprehensive range of IT services across server and network support, data centres, and IT consultancy.
As an IT Support Engineer, you'll support day-to-day activities on clients' IT networks, with a focus on assisting with new server and network projects, including designing and installing new networks from scratch and deploying additional servers. You'll respond to support requests from fully managed clients, ensuring strict SLAs are met, and provide proactive monitoring and support.
Location / WFH:
You'll join a small, friendly team based near Loughborough and will sometimes be required to travel to clients' sites or data centres.
About you:
* You are an experienced IT Support Engineer with a strong knowledge of Microsoft Windows Server, Active Directory, DNS, Group Policy; Microsoft Windows Desktop (Windows 10/11), Office 365.
* You also have good knowledge of Networking (ideally Cisco), Firewalls, Switches, and Virtualisation using Hyper-V.
* You are collaborative with great communication skills and comfortable working directly with clients.
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