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Referral coordinator - team lead

Hastingwood
ESSEX PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST
Referrals coordinator
Posted: 14 September
Offer description

Overview

West Essex Community Health Services have a part time vacancy as Referral Coordinator within the Care Coordination Centre based at St Margaret's Hospital Epping.


Responsibilities

* Supporting the clinical team to screen and process referrals for the CCC.
* Line management of band 3 staff
* To work as a member of the WECHS Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.
* To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust's localities.
* The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.
* The postholder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.
* An exciting opportunity has arisen to join us as Referral Coordinator within the Care Coordination Centre for 22.5 hours per week


Qualifications and Experience

* We are looking for experienced candidates with an excellent level of administration, interpersonal and organisational skills.
* Computer literate with experience of Microsoft Word, Excel and Outlook. Full training on the various systems used will be provided.
* A positive and compassionate approach to supporting patient care; role includes face to face contact and telephone calls from patients. Administrative support for these services can be distressing at times.
* Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work.
* This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.


Benefits and Flexible Working

* Season Ticket Loans
* NHS discounts for staff
* Excellent Training facilities and opportunities
* Buying and Selling annual leave scheme
* The opportunity to work bank shifts and expand knowledge and experience in other areas
* Salary Sacrifice schemes including lease cars and Cycle to Work
* Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment. Join our Staff Bank. Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. All permanent staff are automatically enrolled onto the staff bank; this does not mean you have to work additional shifts, but the option is there if you wish. If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

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