Job overview
Central & North West London NHS Foundation Trust is a Top Employer Award Winner & works in partnership to provide responsive & dependable primary care, mental health, intellectual disability & substance misuse services to the diverse & culturally rich communities we serve.
In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative & enthusiastic Healthcare Administrator to join our forward thinking, friendly & expanding Admin team at HMP Coldingley. By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also have the opportunity to have a real impact on promoting health & well-being. Our healthcare services work to a 7 day week working model, to ensure our patient's healthcare is managed & maintained to the highest of standards at all times.
We are particularly looking for people with experience of supporting an Integrated Substance Misuse Team (ISMT) who deliver psychosocial interventions, Clinical interventions & accredited treatment programmes for offenders coming into prison that are identified as having a drug or alcohol problem.
Main duties of the job
1. Review reports sent by the Drug Treatment Monitoring and engage positively in team meetings and supervision sessions as required by the Data Control Manager.
2. To provide efficient and effective administrative support to the Healthcare team comprising primary care, mental health and substance misuse.
3. The post holder will be expected to cover a range of administration tasks, which require the exercise of initiative operating within broad guidelines. These require administrative and IT skills
4. The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard
Working for our organisation
Central and North West London NHS Foundation Trust offers its staff ongoing career progression through:
5. ·Monthly supervision
6. ·Annual personal development plans/appraisals
7. ·Access to exciting internal and external training opportunities.
Excellent progression through various career pathway opportunities such as but not limited to:
8. ·Preceptorship Programme
9. ·Support and guidance with Revalidation
10. ·Hidden Gem and annual award ceremonies
Excellent staff benefits, our benefit packages are amongst the best in London and include:
11. ·Health and wellbeing services
12. ·Season ticket loans
13. ·Cycle to work scheme
14. ·Relocation package *subject to meeting criteria*
The trust also values its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.
All of our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff.
Detailed job description and main responsibilities
Administration and Communication:
15. To book internal and external appointments for patients, change and update appointments in line with performance monitoring targets and service policies and procedures.
16. To prepare and distribute documents, mainly created using Microsoft office software (letters, memos, reports, discharge summaries, etc) ensuring that all policies and procedures are adhered to.
17. To provide a telephone reception service and deal with telephone calls, correspondence and other internal or external agencies in an appropriate and professional manner, using judgement and discretion where necessary and to refer queries as appropriate to relevant members of the clinical team.
Vaccination
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
18. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
19. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the
20. Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.