Job Duties
Norfolk Health District is seeking a Community Health Worker-Maternal Child Health (MCHCHW) to connect clients to health and social services, including WIC, Medicaid/CHIP, home visiting programs, behavioral health, and housing assistance. Serving as a liaison between the community and healthcare services, this position focuses on providing culturally sensitive care and communication, especially to priority populations.
Key responsibilities include facilitating health improvement initiatives, health promotion and education, and the development and support of health programs. Fosters relationships with community partners to provide a wide range of educational activities for vulnerable populations. Connect clients to health and social services, including WIC, Medicaid/CHIP, home visiting programs, behavioral health, and housing assistance. Assist families in scheduling and keeping medical appointments (prenatal, pediatric, well-woman). Track and follow up on referrals to ensure services are received. Assist clients in completing forms, applications, eligibility documents, and referrals required to access health services or community resources, in compliance with state and federal regulations.
Minimum Qualifications
• Knowledge of Social Determinants of Health: Knowledge of the various social, economic, and environmental factors that influence individual and community health, including disparities in access to resources and services.
• Knowledge of Mental/Behavioral Health: Familiarity with the impact of mental and behavioral health on physical health outcomes, including an understanding of common mental health issues and how they intersect with physical health needs.
• Knowledge of Public Health Principles: Basic knowledge of public health practices, epidemiology, disease prevention, health promotion, and social service systems, including the roles of government agencies and community organizations in addressing health needs.
• Community Experience: Experience working with priority or underserved communities, with an understanding of relevant unique challenges and resources.
• Cultural Competency: Ability to communicate effectively with diverse populations, recognizing and respecting cultural norms, practices, and values within the community.
• Effective Communication Skills: Ability to communicate clearly and concisely in both written and verbal formats using plain language that is accessible to individuals from diverse backgrounds. This includes the ability to adapt communication styles to meet the needs of different communities served.
• Interpersonal Skills: Demonstrated ability to build and maintain positive working relationships with colleagues, community members, and stakeholders.
•Strong team collaboration skills and the ability to work effectively in a multidisciplinary environment.
• Technology Proficiency: Ability to operate a personal computer and use internet-based tools and applications for data entry, communication, and research.
Additional Considerations
• Proficiency in a second language (especially relevant languages in the
community served) is highly preferred to effectively communicate with a
broader population.
• Previous experience in a public health or community-based agency
environment, with familiarity in coordinating services and supporting public
health initiatives.
• Community Health Worker (CHW) certification, or the ability to obtain one
after hire.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: Ciara Everett
Phone: 757-683-2804
Email: ov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.