Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. An exciting opportunity has arisen for a Tenancy Sustainment Recovery Co-ordinator. This is a fixed term contract for twelve months to cover current postholder's Maternity leave. You will focus on engaging with people may have a history of rough sleeping or are at risk of rough sleeping and substance misuse as a prevention of homelessness. You will work with partner agencies and housing providers to offer individuals a flexible approach to accessing drug and alcohol treatment services in Hull. Where: Hull Full Time Ho urs: 37.5 per week Full Time Salary : £27,861.26 - £32,002.35* Contract Type: 12 Month Fixed Term Contract *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. About the role: Delivering wrap around intensive, trauma informed support to people identified as having a drug or alcohol issue as well as other support needs within their own tenancies in the community. Maintaining accurate up to date records on the chosen case management system of progress against individual support plans; safety plans and outcomes information, including the outcomes star model. Work closely with the drug and alcohol teams within the service to ensure that substance misusers and problem drinkers are able to access treatment. Advise service users regarding their substance misuse, using recognised theoretical models (e.g., Motivational Interviewing), supporting them to identify and explore concerns before deciding on a possible course of action. Work proactively to ensure that service users have access to ongoing healthcare. Liaise with partner agencies to facilitate access to support including Adult Social Care; Criminal Justice services; Health services; employment and training agencies. About you: To understand the complex interdependencies of homelessness, mental health and substance abuse and offending behaviour A creative approach to problem solving; getting and keeping people engaged demonstrating empathy High level of relationship skills: Empathy; caring; acceptance; mutual affirmation; an encouragement of responsible risk taking; supportive and constructive challenge and positive expectation for the future. Experience of data collection, administration and recording procedures with the ability to maintain accurate case notes and organise own case load to support the national evaluation Experiencing of using Microsoft applications Demonstrable coaching skills in promoting independence Ability to work flexibly and when needed outside normal working hours Ability to quickly build rapport; being persistent, determined, and resilient Ability and commitment to working with vulnerable customer groups and people with complex needs – at a pace and way in which they choose to work The ability to work effectively with partner agencies and develop contacts and networks across a wide range of local services Professional curiosity with the ability and willingness to learn and apply learning in support delivery What we will give to you: 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme Several benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Refer a Friend voucher scheme Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. CGL points 23 to 28 (£27,861.26 - £32,002.35) N/A - Outside London Weighting Area 13/4/2026 5/4/2026 Karla Tock | karla.tock@cgl.org.uk This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.