We currently have a Catering Assistant vacancy in our team based in The Hybrid Tea Room at Coolings Wych Cross in Forest Row, East Sussex.
Duties will include:
* Assist with the preparation and serving of all meals, food and beverages to customers in line with Company standards
* Ensure the service and kitchen areas are clean and tidy
* Ensure health and safety regulations are followed
* Cleanliness and replenishing of all service and kitchen areas
* Deliver outstanding levels of customer service, processing point of sale, EPOS transactions quickly and accurately
* Work with the Catering Manager and be proactive with any problems that arise with customers, machines, tills, menus, and seating areas.
* Ensure all working areas are clean and tidy at all times including the floor inside and outside of the servery
* Make sure cleaning schedules & temperature sheets are completed and signed off
* Ensure all working processes, daily checks and customer service standards are adhered to at all times
* To drive sales by replenishment of display fridges in line with the sales demand and Company procedures
Key Skills required for the role:
* A minimum level of experience in handling food in a safe manner
* To be knowledgeable and confident about the food and beverages that are served to assist customers accurately, safely and upsell where appropriate
* Have good communication skills, speaking and engaging with customers
* Calm under pressure
* A friendly & confident demeanour
* Fantastic customer service skills
* Ability to use initiative, multitask and work without close supervision on a variety of duties
* Attention to detail
Uniform is provided
Own transport is essential as public transport to Coolings is not reliable.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Expected hours: 22.5 per week
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Work Location: In person