At CGI, you will play a key role in shaping and managing IT service delivery that supports mission‑critical systems across the Space, Defence and Intelligence sector.
Role Overview
As an IT Service Manager, you will establish and optimise service management processes within secure cloud environments, ensuring consistent, high‑quality service outcomes. Working with clients, partners and technical teams, you will take ownership of service performance, drive continuous improvement, and contribute innovative ideas within a collaborative and supportive environment.
Key Responsibilities
* Establish and optimise service management processes within secure cloud environments.
* Ensure consistent, high‑quality service outcomes.
* Take ownership of service performance and drive continuous improvement.
* Contribute innovative ideas within a collaborative and supportive environment.
Required Qualifications
* Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.
Benefits
* Competitive salary
* Excellent pension
* Private healthcare
* Share scheme (3.5% + 3.5% matching)
Location & Working Conditions
This position will be based on site in Central London 5 days a week.
Inclusivity & Diversity
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
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