Are you organised, proactive, and looking for a varied remote role with a UK-based company?
We're looking for an Operations & Administrative Assistant to support the day-to-day activities of the business. This role combines administration, coordination, and operational support, making it ideal for someone who enjoys a broad range of responsibilities and working as part of a collaborative team.
Key Responsibilities
Administrative Support
* Assist with general administration across the business
* Coordinate calendars, meetings, and appointments
* Prepare documents, reports, and business correspondence
* Maintain organised filing systems and records
* Conduct basic research and administrative tasks as required
Operational Support
* Manage incoming calls and enquiries
* Update CRM systems and operational databases
* Liaise with suppliers and customers regarding routine matters
* Support onboarding administration and account setup activities
Systems Support
* Log, monitor, and track internal support requests
* Assist with user account and access management
* Maintain accurate data across internal systems
What You'll Bring
* Strong organisational skills and attention to detail
* Good communication skills (written and verbal)
* A proactive attitude and willingness to learn
* The ability to manage and prioritise tasks effectively
* Confidence using email, online systems, and business software
* Reliability, consistency, and the ability to work independently
* Minimum of 3 years’ experience in an administrative, operational, or similar support role
* Proficient in Microsoft Office (Word, Excel, Outlook, etc.)
* Familiarity with CRM systems or similar platforms is a strong advantage
* Sharp attention to detail, with a commitment to accuracy and high-quality work
* Highly organised, reliable, and skilled at managing time and responsibilities
* Confident working independently, juggling tasks, and meeting tight deadlines
* Tech-savvy and open to learning new tools, platforms, or ways of working
* Strong interpersonal skills and a team-focused mindset
* Excellent written and verbal communication in English, with solid grammar and spelling
* Must have a reliable laptop, stable internet connection, and a quiet, well-equipped home workspace