What is Candlelight? Candlelight concerts are a unique musical and sensory experience created by the beautiful ambience of candlelight. Our concerts highlight talent from upcoming artists to professional musicians and allow you to enjoy some of the most famous works of classical music in a completely new way and in various, spectacular locations. Candlelight is now expanding beyond classical music into other genres that fit well within the experience such as jazz, soul, flamenco, opera, and more! We are seeking Event Managers to join our on site events team to assist and manage Fever Originals’ flagship experience, Candlelight. This position is freelance and with flexible hours varying month to month dependent on availability, which may be extended and lead to other Fever Originals event work or permanent opportunities in the future. Please note: Due to the nature of this role, candidates will need to travel often to manage the events and ideally be local to the area. Responsibilities will include: Managing scheduled event timings as the main POC, provided by Lead City Coordinator Implementing new or amended production details, company policies and procedures Liaising with Artists and Suppliers onsite Dealing with customer queries and complaints Creating Event Reports and Incident Report forms Encouraging high performance and implementing improvements with in your team Providing photographs and feedback after each event to your Coordinator Representing both the Fever and Candlelight brand fully through professional communication and management; acting as the main customer service representative at every event What we’re looking for: Keen interest and passion in live music and delivering events 1 year event management experience Exceptional customer service skills Experience in leading a team of staff onsite Strong problem solving skills Works well in a high pressure environment Knowledge on AV and PA systems (desirable)