A leading telecommunications firm in the United Kingdom is seeking a Senior Desk Based Account Manager to oversee a team and develop client relationships. The successful candidate will manage the performance of Account Managers, conduct regular customer reviews, and handle a variety of customer inquiries. Ideal applicants will possess strong negotiation, communication, and customer service skills, along with a background in sales and technical support within a unified communication environment. This on-site position requires leadership and the ability to drive team performance effectively.
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