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- Perform limited maintenance tasks including filter changes, HVAC preventive maintenance (PMs), rack power installations, rack PDU, and rack ATS replacements.
About Our Infrastructure Services
Our Infrastructure Services team owns the design, planning, delivery, and operation of all global cloud infrastructure. We ensure the cloud runs smoothly by supporting data centers, servers, storage, networking, power, and cooling equipment. We tackle challenging problems involving complex variables impacting the supply chain and are looking for talented individuals to join us.
Position Overview
This engineering operations technician role serves as the on-site maintenance technician and operator for a data center.
Responsibilities
* Operate and maintain electrical, mechanical, emergency generator, and fire/life safety systems within the data center.
* Support data center operations as a technical resource.
* Maintain mission-critical equipment to ensure uptime better than 99.9%.
* Drive innovation and reduce operational costs.
* Troubleshoot facility and rack-level issues within internal SLAs.
* Perform routine maintenance tasks such as filter changes, HVAC PMs, and rack component replacements.
* Support Data Centre Operations technicians.
* Conduct root cause analysis of equipment failures.
* Adhere to all safety procedures during work.
* Record daily operational data (temperatures, voltages, currents, etc.).
* Manage workflows and spare parts inventory using internal CMMS.
* Supervise contractors performing servicing or preventive maintenance.
* Respond to emergency calls during on-call rotations.
* Comply with all physical security procedures and policies.
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