Overview
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation. You'll be a brand ambassador who’s ready to recommend our newest fashion items. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
Work Pattern
Week 1
Tuesday 08:00 - 14:00
Thursday 17:30 - 21:30
Friday 11:00 - 17:00
Saturday 16:45 - 20:45
Week 2
Sunday 10:30 - 17:00
Tuesday 08:15 - 14:00
Wednesday 12:00 - 16:00
Friday 17:30 - 21:30
Responsibilities
* Serve customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring shelves are stocked
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service
* Build expert product knowledge to sell and recommend products and services
* Utilise digital tools and in-store devices to enhance the customer experience
Qualifications & Capabilities
* High levels of customer service
* Attention to detail and commitment to excellent work
* Open to feedback and able to act on it
* Ability to plan and manage own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by listening
* Good level of digital capability
Everyone’s Welcome
M&S is committed to an inclusive organisation and supports flexible working. We welcome applications from all suitable candidates. If you require reasonable adjustments during the recruitment process, please let us know so we can ensure a fair assessment.
Employment & Job Details
* Seniorit y level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Retail
Location: Tamworth, England, United Kingdom
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