Overview
Receptionist x2 - 0744-25 role at Lancaster University
Location: Bailrigg, Lancaster, UK
Salary: £23,580 to £24,685. Full time, Fixed Term
Closing Date: Tuesday 07 October 2025
Interview Date: To be confirmed
Reference: 0744-25
Please note: this job is only available to current employees of Lancaster University
Fixed-Term contract until 31 July 2026. This role is full time (36.5 hours) and is not suitable for students that are in full time education.
Be a part of something inspirational. Sport Lancaster has recently undergone an exciting phase of change and development which has opened a wide range of opportunities within an emerging and evolving environment. Joining the team at this stage means you will have the unique opportunity to shape the future of Sport at the university and be a part of something inspirational.
The Sport Lancaster Team operates a purpose-built Sports Centre, facilitating our 8.5m climbing wall, multi-function Sports Halls, swimming pool, sauna & steam room, 100 station Technogym Fitness Suite, squash courts, and our outdoor facilities including rugby pitches, 3G surfaces, and tennis courts. The Sports Centre is owned and managed by the University and is open to students, University staff and local community members. Sport Lancaster also hosts several national events throughout the year.
Responsibilities include providing information to customers, advising on available membership options, carrying out a range of reception and administration duties via computerized booking systems, and providing general administrative support to the Sports Centre. You will also assist in monitoring the use of facilities and contribute to the general operation of the service. In emergencies, you will guide customers and serve as the point of contact for emergency services.
Shift Work
You will be required to work on a shift-based system, including early mornings, evenings, weekends, University closure days and bank holidays. Shift times may include: Monday – Friday – Early Shifts 5:30am and Late Shifts 10:30pm; Weekends – Early Shifts 7:00am Start.
Further Details
Job Description and Person Specification are available. Unless specified otherwise in the advert, all advertised roles are UK based. The University highlights employee benefits, support networks and policies for a family-friendly workplace. The University recognises good employment practice addressing inequality in higher education and promoting wellbeing for all colleagues. We welcome applicants from all sections of the community regardless of age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity and equality of opportunity.
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Responsibilities
* Working as part of the customer service team, provide information to customers, advise on memberships, and carry out reception and administration duties via computerized booking systems.
* Provide general administrative support to the Sports Centre and monitor the use of facilities.
* Assist with the operation of the service and act as a key point of contact in emergencies for customers and emergency services.
Qualifications
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Higher Education
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