We are looking for a ICT Compliance Manager to play a key role in ensuring that the Council's ICT environment is well-documented, compliant, and aligned with best practice standards.
This was a fantastic opportunity to join a supportive team during a major transformation programme, leading the creation, upkeep, and continuous improvement of ICT documentation – including policies, procedures, technical standards, and inventories – to support governance, assurance, and service development. The department is undergoing significant change and investment so this is a great time to get onboard.
Hybrid Working: (2 days/week in office) remote considered with bi‑monthly visits.
Key Responsibilities:
* Assist in drafting, reviewing, and maintaining ICT policies, procedures, and technical standards to ensure compliance with relevant legislation, frameworks, and best practices (e.g., ITIL, NCSC guidance).
* Work with ICT management to ensure all documents are current, approved, and clearly communicated.
* Maintain an organized and accessible ICT documentation library, ensuring consistency of format, terminology, and ownership.
* Implement processes for regular reviews and audits of documentation.
* Assist with maintaining an accurate and up-to-date asset register including records of applications, infrastructure, and hardware assets, including dependencies, integrations, and data flows.
* Support the identification and tracking of ICT risks, controls, and mitigations and work closely with the Corporate Governance team to ensure alignment with the Council's corporate risk framework.
* Collate evidence and documentation to support internal and external audits (e.g., PSN, cyber security, data protection, and business continuity reviews).
* Monitor compliance with ICT standards, policies, and procedures, escalating non‑conformance as appropriate.
What We're Looking For
Essential Knowledge & Skills:
* Experience in ICT, compliance or information governance roles within a complex technical environment.
* Strong writing, communication and documentation skills with a keen attention to detail.
* Understanding of ICT infrastructure, applications and service delivery models.
* Familiarity with ICT policy frameworks, standards and risk management principles.
* Ability to translate technical concepts into clear, accessible documentation.
* Experience managing multiple documentation streams and maintaining version control.
Desirable Knowledge & Skills:
* Experience in a local government or public sector ICT setting.
* Knowledge of ITIL, NCSC Cyber Assessment Framework or similar.
* Understanding of data protection, cyber security and information governance requirements.
* Experience using documentation and asset management tools (e.g., SharePoint, CMDBs).
What's in it for you?
* A competitive salary
* Generous annual leave, including office closure between Christmas and New Year
* Comprehensive benefits package, including discount schemes, cycle‑to‑work, online GP, and more
* Employee Assistance Programme, including access to counselling services
* A good work/life balance with an agile working environment
* Committed training programme and development opportunities
* Membership of the local government pension scheme
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