Job Description
Job Title: Personal Lines Customer Advisor
Description
We are hiring for our client, a well-established, family-owned insurance brokerage with over 50 years of experience in the market. With a strong local presence across County Down and County Armagh, they pride themselves on their customer-first approach and community-driven ethos. They are now seeking a Personal Lines Customer Advisor to join their dedicated team in a fast-paced, customer-focused environment.
This is an excellent opportunity for someone with a strong background in insurance sales who enjoys working directly with customers and is passionate about delivering top-tier service. This Personal Lines Customer Advisor role is based in a vibrant office environment and offers an attractive salary and a suite of benefits, including performance-related bonuses and private medical insurance.
Top 3 Things to Know About this Job
1. Competitive Salary + Annual Bonus
2. Private Medical Insurance & Death in Service Cover
3. Supportive, close-knit culture with long-standing community roots
The Reward
* Competitive salary (negotiable based on experience)
* Annual performance-based bonus
* Private medical insurance
* Death in service benefit
* Company pension and wellness programme
* Funding available for professional development and exams
* Full-time or part-time hours available (Mon-Fri, 9am-5pm)
* Local, family-owned business with strong values and community focus
The Role
* Serve customers face-to-face and over the phone, understanding their insurance needs
* Advise on and sell a wide range of personal lines insurance products (car, home, van, travel, legal protection, GAP insurance, etc.)
* Maintain high levels of accuracy and compliance in administration
* Build and maintain strong customer relationships, offering tailored insurance solutions
* Operate within a supportive team and contribute to a collaborative workplace culture
The Person
* 3+ years' experience in insurance sales (desirable)
* Working knowledge of OpenGi software (preferred)
* Excellent interpersonal and communication skills
* Customer-focused, with a passion for service and sales
* GCSEs (or equivalent) including Maths and English
* Motivated, adaptable, and team-oriented