Overview
Join to apply for the Sales Assistant - Fixed Term role at Take Up The Cross
Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Sofologist in store you will partner with our customers to help them find their dream sofa. So whether its about style, comfort, or everything in between, with your brilliant sofa knowledge youll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.
Benefits
* Great basic salary with generous, uncapped team bonus. Were different here at Sofology, we dont pay on individual commission we offer a very generous team bonus
* Plenty of opportunities to learn & grow
* 30% discount across the Group, plus 15% for your friends and family
* Access to discounts at 100s of high street retailers (JD, ASOS & JustEat being a few of our Sofologists favourites!)
* Mental, physical and financial support (EAP)
* Enhanced maternity & adoption pay
* Spend up to £1,000 at Currys / PC World and spread the cost through Sofology
* Additional days off for occasions like weddings or birthdays
* Contributory health scheme, flu vaccines, access to a Doctor and private health check
* Income protection, bereavement and life assurance
* Holiday buy back scheme (5 days)
* Sharesave, volunteer days and a cycle to work scheme
A day in the life of a Retail Sales Consultant
* Partner with customers to help them find their dream sofa
* Showcase products in Sofology style
* Provide an excellent customer experience
* Understand design and style to help customers make the right sofa choice
* Complete finance applications to offer appropriate payment options
* Maintain store standards and interior presentation
* Share product knowledge to support team members
* Develop listening skills for relevant conversations
* Help customers visualise how their new sofa will look in their home
* Identify needs and recommend additional products
* Offer after-care advice to extend sofa longevity
In an ideal world
You dont need extensive sales experience; a true passion for delivering a red-carpet customer experience and being a team player with an interest in style and design is enough.
We know our customers are diverse and so are our Sofologists — there is a seat for everyone at Sofology.
A Little About Sofology
We are a fun place to be with people who are priceless. Our Sofologists roll out the red carpet to every customer, working together to be bold and ambitious. We aim to craft an unrivalled sofa experience that leaves customers and Sofologists in awe, embedding our values in every aspect of our work.
Roll Out The Red Carpet - Ensure a Very Important Customer experience from browsing to buying and beyond.
A Seat for Everyone - Be yourself and feel at home; different backgrounds and experiences strengthen us.
Bold By Design - A courageous brand with ambition and drive, never settling for second best.
So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early and encourage you to complete your application as soon as possible.
Equal Opportunity Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We encourage applications from members of minority and under-represented groups.
Across the Group, we aim to create an environment where everyone feels at home.
Qualifications & Responsibilities
* Responsibilities: Partner with customers to help them find their dream sofa; showcase products; deliver a high-quality customer experience; understand design/style to assist with appropriate sofa choices; process finance applications; maintain store standards; share knowledge; actively listen to customers; visualise product placement in customers homes; identify needs and recommend additional products; provide after-care guidance.
* Qualifications: Passion for delivering a red-carpet customer experience; strong team player; genuine interest in style and design; no extensive sales experience required.
Role location and status Gateshead, England, United Kingdom. This is a fixed-term role with 10/12/16 hour options and related postings may appear for nearby locations.
EEO statement and equal opportunity notice retained as part of the job description.
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