Service Controller Sale £28,000 - £35,000doe Currently seeking to recruit a Service Controller, to work in a busy reactive office environment. Core duties shall be to liaise with customers who have urgent plant repair needs. If you wish to pursue a career in a reactive but exciting field and have a calm approach and excellent organisation skills, then please apply today! Job duties: * Liaising with customers, logging and processing breakdowns received via phone and emails. * Ordering parts for customer breakdowns & remedial works as dedicated by the service controller. * Assist in planning and allocating engineers to breakdowns. * Ensure all estimates and related documentation is saved on the call log and add any comments to the call as necessary. * Following the engineers’ diagnostics, raise estimates for remedial works. * Appoint 3rd parties where necessary to cover breakdowns & raise order numbers upon completion and receipt of paperwork, ensure costs are accurate. * Communicating with customers, updating them on the status of their breakdowns. * Raising invoices, whilst undertaking all other Essentials: * Confident & flexible attitude. * Highly organised with a good eye for detail. * Computer literate. * Self-motivated with a can-do attitude. * Excellent communicator, customer service & administrative skills. * Ability to work under pressure and meet...